Who we are
Our website address is: http://circlesupports.com
What personal data we collect and why we collect it
Contact Form
When visitors use our contact us form, we collect information. We only use this information to get in contact with your about our services and supports. You can request that we stop doing this at any time using email or text message.
Providing this information does not garantee you will recieve a service and no billing to your NDIS plan will occur until you have considered your options and provided the go ahead in the form of a service agreement.
Referral Form
Our Referral form gathers detailed information about customers of ours who are ready to receive a service from us. Once we receive this information we can begin providing a service including assessment and intake to our programs. If you do not want to share this information do not complete a referral for yourself or for someone else. If we do not commence a service with you we will keep only contact information and delete other information in the referral form.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We never share your personal data, eg name, address, phone number or anything else with other organisations or people, unless you have given us express permission to do this. In cases where we believe you may be at risk of harm or of harming others, the law obliges us to act to prevent this and in this case we can be required to provide your information to others in order to keep you or others safe.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We keep customer records we have collected during the course of our work for at least 10 years.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We keep your contact information private and only use it to tell you about our services.
Additional information
How we protect your data
We never share your personal data, eg name, address, phone number or anything else with other organisations or people, unless you have given us express permission to do this. In cases where we believe you may be at risk of harm or of harming others, the law obliges us to act to prevent this and in this case we can be required to provide your information to others in order to keep you or others safe.